The License info page in Fabritec allows tenant owners and authorized users to review the current subscription status, user usage, storage usage, next payment date, Fabritec admin access, and subscription history.It is designed to help system administrators keep license details clear and up to date, ensuring that the company maintains access to Fabritec services without interruption.
Using License info, you can:View the current subscription plan
Check whether the license is active
Monitor user usage against the allowed user limit
Review the next payment date
Track cloud storage usage
Allow or restrict Fabritec admin access to your tenant
Review subscription history
Check plan type, trial status, expiry date, grace period, and additional storage
đź“Ť Where to Find License Info#
Settings → License infoThe License info page appears inside the Settings section, along with:
License Info Page Overview#
The License info page provides a centralized view of the tenant’s subscription and usage details.At the top of the page, you can see the current license summary, including:This helps administrators quickly understand whether the current subscription is active and whether the tenant is close to reaching its usage limits.
Current Subscription Plan#
The main license card displays the current plan assigned to the tenant.Example#
The plan name represents the subscription package currently used by the company.The card also includes a short description explaining the plan purpose, such as supporting business teams in managing their SaaS assets efficiently and collaboratively.
License Status#
The status indicator shows whether the subscription is currently active.Example#
An active license means the tenant can continue using Fabritec based on the current subscription terms.Possible license status values may include:The exact status depends on the tenant’s subscription condition.
User Usage#
The User Usage section shows how many users are currently used compared to the number allowed in the subscription plan.Example#
This means that 18 users are currently registered or counted under a plan that allows 15 users.The progress bar shows the usage percentage.If usage reaches or exceeds the allowed limit, the bar may display as full or 100%.
Why User Usage Matters#
Monitoring user usage helps administrators:Avoid exceeding the subscription limit
Plan user additions before inviting new users
Review inactive or unnecessary accounts
Coordinate with Fabritec support when more users are needed
Recommended Action When User Limit Is Reached#
If the number of users exceeds the allowed limit:1.
Review the current user list from User Management.
2.
Remove or deactivate users who no longer need access.
3.
Contact Fabritec support if more user seats are required.
4.
Review the subscription plan if the team has grown.
Next Payment#
The Next Payment field shows the upcoming payment date for the current subscription.Example#
This helps tenant owners and administrators prepare for subscription renewal and avoid service interruption.
Storage Usage#
The Storage Usage card shows how much cloud storage is currently used by the tenant.Example#
The circular chart visually represents the storage usage percentage.Storage may include uploaded files and system documents such as:Shipping or delivery documents
Storage Type#
The storage card also shows the storage type.Example#
This indicates that the tenant is using cloud storage as part of the subscription.
Why Storage Usage Matters#
Monitoring storage usage helps administrators:Avoid reaching storage limits
Plan additional storage when needed
Keep project documents organized
Remove unnecessary files when appropriate
Fabritec Admins Access#
The Fabritec Admins Access section allows tenant owners to control whether Fabritec admin users can access the tenant environment.This is controlled through an on/off toggle.When enabled, Fabritec admin users may access the tenant to support troubleshooting, configuration assistance, or operational support.
When to Enable Fabritec Admins Access#
You need support from the Fabritec team
Fabritec support is investigating an issue
The implementation team needs to review configuration
You want Fabritec admins to assist with setup or troubleshooting
When to Disable Fabritec Admins Access#
Disable this option when:Support access is no longer needed
Your company policy restricts external admin access
You want to limit tenant visibility to internal users only
Important Note#
Fabritec Admins Access should be managed carefully by authorized users only.It is recommended to enable access only when support or assistance is required, then disable it again when the support activity is completed.
Subscription History#
The Subscription History section shows the historical subscription records for the tenant.This helps administrators review past and current subscription details in one table.| Column | Description |
|---|
| Plan | The subscription plan name. |
| Status | The current status of the subscription. |
| Type | The billing type, such as Monthly or Annual. |
| Trial | Shows whether the subscription is part of a trial. |
| Started At | The subscription start date. |
| Expiry At | The subscription expiry date. |
| Grace Period | The number of grace days available after expiry. |
| Grace End Date | The final date of the grace period. |
| Additional Storage | Extra storage added to the subscription, if any. |
Current Subscription Badge#
The current active subscription may be marked with a label such as:This helps users identify which record is currently applied to the tenant.
Example Subscription Record#
| Field | Value |
|---|
| Plan | Basic |
| Status | Active |
| Type | Monthly |
| Trial | Yes |
| Started At | May 26, 2026 |
| Expiry At | Jun 30, 2026 |
| Grace Period | 30 days |
| Grace End Date | Jul 30, 2026 |
| Additional Storage | 0 GB |
Grace Period#
The Grace Period shows how long the tenant may continue to have access after the subscription expiry date.Example#
The Grace End Date shows the final date of that grace period.Example#
This helps administrators understand how much time is available to renew the subscription before access may be affected.
Additional Storage#
The Additional Storage column shows whether extra storage has been added to the tenant subscription.Example#
If additional storage is purchased or assigned, it will appear in this column.
Common Use Cases#
Subscription Review#
Use the License info page to confirm the current plan, status, next payment date, and expiry details.User Limit Monitoring#
Use the User Usage section to check whether the tenant is approaching or exceeding the allowed number of users.Storage Monitoring#
Use the Storage Usage card to track how much cloud storage is currently consumed.Support Access Control#
Use the Fabritec Admins Access toggle to allow or restrict Fabritec support access when needed.Renewal Planning#
Use Next Payment, Expiry At, Grace Period, and Grace End Date to plan renewals before access is affected.
Common Mistakes to Avoid#
Ignoring user usage when the tenant exceeds the allowed user count.
Waiting until after the expiry date to review subscription status.
Leaving Fabritec Admins Access enabled when support is no longer required.
Assuming storage is unlimited without checking the Storage Usage card.
Not reviewing the Subscription History during renewal or billing discussions.
Confusing the Expiry Date with the Grace End Date.
Best Practices#
Review License info regularly as part of system administration.
Monitor user usage before adding new users.
Keep user accounts clean by removing inactive users.
Check the next payment date ahead of time.
Monitor storage usage if your team uploads many drawings or documents.
Enable Fabritec Admins Access only when support is needed.
Review Subscription History before renewal discussions.
Contact Fabritec support if your company needs more users or storage.
đź”— Related Articles#
Modified at 2026-06-02 11:38:17
