The Project Details page gives you a complete overview of your project status, progress, customer information, and access to the Customer Dashboard, which is a key communication and tracking tool for your clients.🖥️ Project Summary#
At the top of the page, you’ll find essential project information:Project Status (Open, On Hold, Closed)
Project Profile (Scope of Work, Location, Surface Area, etc.)
This section provides a quick, visual understanding of how the project is progressing across all phases.
📊 Progress Tracking#
Production Progress#
Shows the percentage of items completed in manufacturing.Shipping Progress#
Indicates how many items have been shipped or are ready to ship.These metrics offer instant insight into bottlenecks and overall schedule alignment.
Displays the main customer contact details:This ensures all team members can quickly access communication details when needed.
🌐 Customer Dashboard (VERY IMPORTANT)#
The Customer Dashboard is one of the most powerful tools in Fabritec.
It allows your customer to track the project in real time without needing access to the internal system.⭐ Why the Customer Dashboard is Important?#
Full Transparency: Customers can track progress anytime—production status, shipping updates, and more.
Reduces Calls & Emails: Eliminates repeated manual updates.
Improves Customer Satisfaction: Provides a professional, modern customer experience.
Secure Access: Each project has a unique dashboard link and one-time access password.
🔐 Dashboard Access Credentials#
Dashboard URL#
A unique link generated for the customer to access their live dashboard.Access Password#
A system-generated password required to log in securely.
The customer cannot open the dashboard without this password.Both fields include a Copy button for easy sharing.
✏️ Editing Project Details#
Click Edit Project to modify:Changes update instantly across all connected pages and dashboards.⭐ Best Practices#
As soon as the project is created, send the Dashboard URL and Access Password to your customer.2️⃣ Keep Project Details Updated#
Accurate project info ensures the customer dashboard always reflects true progress.3️⃣ Use Descriptions Wisely#
Add helpful notes in the description field for internal teams or customer visibility.4️⃣ Ensure Progress Is Synced#
Production and shipping activities must be updated regularly so that the customer dashboard matches real project status.5️⃣ Secure Sharing#
Only share dashboard access details with authorized customer representatives.
🔗 Related Pages#
Modified at 2025-12-02 11:04:45