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  1. Learning Center
  • Introductions
  • Installing Fabritec as a Desktop or Mobile App
  • Notification Settings and Push Notifications
  • Connecting Fabritec with AI Assistants: Claude AI and ChatGPT
  • Fabritec Production Setup & User Management
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  1. Learning Center

Connecting Fabritec with AI Assistants: Claude AI and ChatGPT

Fabritec now supports integration with AI assistants such as Claude AI and ChatGPT using MCP-based connections.
This integration allows users to ask questions about their Fabritec data using natural language and receive answers based on their own Fabritec account permissions.
With this feature, users can summarize production progress, review project status, check QC activity, analyze shipping readiness, prepare management summaries, and generate clearer operational updates faster.
Fabritec remains the source of truth.
AI assistants help users interact with approved Fabritec data more easily.

What Is the AI Integration?#

The AI integration allows Fabritec to connect with external AI assistants through an MCP connection.
MCP acts as a secure bridge between the AI assistant and Fabritec.
It allows the AI assistant to use approved Fabritec tools to retrieve operational information based on the connected user’s permissions.
Fabritec currently supports:
Claude AI through a custom connector
ChatGPT through Apps
Each user connects using their own Fabritec account.
The AI assistant will only answer based on the permissions available to that user inside Fabritec.

Why This Feature Matters#

Fabritec centralizes project, production, QC, revision, document, and shipping data in one execution platform.
AI integration makes it easier to ask questions about this data without manually moving between multiple pages, reports, dashboards, or tracking screens.
Instead of opening several modules to check progress, users can ask questions such as:
What is the current production status?
Which projects are delayed?
Which items are waiting for QC?
Which phases are ready for shipping?
What are the main bottlenecks today?
Which items are in the shipping yard but not dispatched?
Can you prepare a management summary?
Can you create a customer update from the latest project progress?
This reduces manual follow-up and helps teams understand operational status faster.

What You Can Use AI Integration For#

After connecting Fabritec with Claude AI or ChatGPT, users can use AI to support daily operational work.
Common use cases include:
Summarizing project progress
Reviewing production status by project, phase, stage, or item
Checking delayed or pending items
Summarizing QC inspection results
Reviewing rework records
Checking shipping readiness
Preparing management summaries
Generating customer update drafts
Comparing active projects
Turning operational data into clear action points
Asking questions about Fabritec data without searching manually
The AI assistant does not replace Fabritec workflows.
It helps users understand and work with Fabritec information faster.

Integration Methods Overview#

AI AssistantIntegration MethodSetup LocationMain Purpose
Claude AICustom ConnectorClaude → Customize → ConnectorsConnect Claude to Fabritec using a custom MCP connector
ChatGPTAppChatGPT → Settings → AppsConnect ChatGPT to Fabritec using a custom MCP app

Part 1: Connecting Fabritec with Claude AI#

How Claude AI Integration Works#

Claude connects to Fabritec through a custom connector.
The user adds Fabritec as a connector inside Claude, enters the Fabritec system URL with /mcp added at the end, then authorizes Claude to access Fabritec using their Fabritec account.
Once connected, Claude can answer questions using the Fabritec data available to that user.

Who Can Connect Fabritec with Claude?#

Any Fabritec user can connect their account with Claude if connectors are available in their Claude account.
This can also work with Claude’s free plan, depending on connector availability.
The answers provided by Claude depend on the connected Fabritec account permissions.
For example:
A production user will only receive production data they are allowed to access.
A QC user will only receive QC data available to their role.
A project manager will only see the projects available to their Fabritec account.
A shipping user will only receive shipping information they are allowed to access.
An admin user may receive broader answers depending on assigned permissions.
Claude does not bypass Fabritec permissions.
It follows the access level of the connected Fabritec account.

Before You Start#

Before connecting Fabritec with Claude, make sure you have:
An active Fabritec account
Access to Claude AI
Connector access inside Claude
Your Fabritec system URL
Your Fabritec username and password, if you are not already signed in
You must add /mcp at the end of your Fabritec system URL.
Example:
https://your-companylink.com/mcp
If your Fabritec system link is:
https://your-company.fabritec
Then the connector URL should be:
https://your-company.fabritec/mcp

Step 1: Open Customize in Claude#

From Claude, open the Customize section.
You will see options such as:
Skills
Connectors
Plugins
Select Connectors.

image.png#

Step 2: Open Connectors#

Inside the Connectors page, Claude displays available connectors and connectors that are not yet connected.
You may see default connectors such as:
GitHub Integration
Gmail
Google Calendar
Google Drive
To add Fabritec, click the + icon at the top of the connectors panel.
image.png

Step 3: Add a Custom Connector#

After clicking the + icon, choose:
Add custom connector
This opens the custom connector setup window.

Step 4: Enter the Fabritec Connector Details#

In the Add custom connector window, enter the Fabritec connector information.

Name#

Enter:
Fabritec

Remote MCP Server URL#

Enter your Fabritec system URL and add /mcp at the end.
Example:
https://your-company.fabritec.xyz/mcp
If your Fabritec system link is:
https://your-company.fabritec.xyz
Then the connector URL should be:
https://your-company.fabritec.xyz/mcp
Leave the advanced OAuth fields empty unless your administrator provides specific values.
Then click Add.
image.png

Step 5: Select the Fabritec Connector#

After adding the connector, Fabritec will appear in the connectors list as a Custom connector.
Select Fabritec from the list.
Claude will show that you are not connected yet.
Click Connect.
image.png

Step 6: Authorize Access from Fabritec#

After clicking Connect, Claude redirects you to the Fabritec authorization page.
If you are not already signed in to Fabritec, sign in using your Fabritec account.
After signing in, Fabritec will show an authorization page explaining that Claude wants to access Fabritec as your user account.
Review the access request, then click:
Allow access

Step 7: Confirm the Connection#

After allowing access, you will return to Claude.
Claude will show that Fabritec is connected.
You may also see the available Fabritec tools under Tool permissions.
These tools allow Claude to retrieve approved Fabritec information based on your Fabritec permissions.

image.png#

Step 8: Use Fabritec in Claude#

After connecting Fabritec, open a new Claude chat.
Click the + icon in the message box, then go to:
Connectors → Fabritec
Make sure the Fabritec connector is enabled for the conversation.
You can now ask Claude questions about your Fabritec data.

image.png#

Part 2: Connecting Fabritec with ChatGPT#

How ChatGPT Integration Works#

ChatGPT connects to Fabritec through Apps.
The user creates a Fabritec app inside ChatGPT, adds the Fabritec MCP server URL, then signs in with their Fabritec account and grants access.
After the app is connected, ChatGPT can answer questions using the Fabritec data available to the connected user.

Before You Start#

Before connecting Fabritec with ChatGPT, make sure you have:
An active Fabritec account
Access to ChatGPT
Access to Apps inside ChatGPT
Developer mode enabled
Your Fabritec system URL
Your Fabritec username and password, if you are not already signed in
You must add /mcp at the end of your Fabritec system URL.
Example:
https://your-companylink.com/mcp

Step 1: Open ChatGPT Settings#

From ChatGPT, open Settings.
Then go to:
Apps
Inside the Apps page, you can add and manage apps that ChatGPT can use in your chats.

image.png#

Step 2: Enable Developer Mode#

Before creating the Fabritec app, make sure Developer mode is enabled.
From the Apps settings, open:
Advanced settings
Turn on:
Developer mode
Developer mode allows ChatGPT to add and test custom MCP apps.
image.png

Step 3: Create a New App#

Return to the Apps page.
Click:
Create app
This opens the New App setup window.

image.png#

Step 4: Enter the Fabritec App Details#

In the New App window, enter the Fabritec app information.

Icon#

This field is optional.
You can upload a Fabritec icon if available.

Name#

Enter:
Fabritec

Description#

This field is optional.
You can leave it empty or add a short description such as:
Connect ChatGPT with Fabritec to access approved project, production, QC, and shipping data.

Connection#

Select:
Server URL
Then enter your Fabritec system URL with /mcp at the end.
Example:
https://your-company.fabritec/mcp
If your Fabritec system link is:
https://your-company.fabritec
Then the server URL should be:
https://your-company.fabritec/mcp

Authentication#

Keep authentication as:
OAuth
Then continue to the next step.

Step 5: Review the Custom MCP Server Warning#

ChatGPT may show a warning that custom MCP servers introduce risk.
Review the warning carefully.
If you trust the Fabritec MCP server URL you entered and want to continue, select:
I understand and want to continue
Then click:
Create

image.png#

Step 6: Sign in with Fabritec#

After creating the app, ChatGPT will show a screen to add Fabritec to ChatGPT.
Click:
Sign in with Fabritec
You will be redirected to Fabritec.
If you are not already signed in, enter your Fabritec account credentials.

Step 7: Authorize Access#

After signing in, Fabritec will ask you to authorize ChatGPT access.
Review the access request.
Then click:
Allow access
After authorization, ChatGPT will connect to Fabritec.

Step 8: Use Fabritec in ChatGPT#

After Fabritec is connected, open a new ChatGPT conversation.
From the message box, open Apps or tools, then select Fabritec if it is not already enabled.
You can now ask ChatGPT questions about your Fabritec data.

Example Questions You Can Ask Claude or ChatGPT#

You can ask either AI assistant questions such as:
Summarize the current production status.
Show me the active projects in Fabritec.
Which phases are delayed?
Which items are currently waiting for QC?
Show me the shipping status for the selected project.
Which items are ready in the shipping yard but not dispatched yet?
Give me a management summary for today’s production progress.
Prepare a customer update based on the latest project progress.
What are the main bottlenecks in production?
Summarize QC rejections for this week.
List all dispatches that are ready but not shipped.
Compare production progress across active projects.

Recommended Use Cases by Role#

Production Managers#

Production managers can use AI to:
Summarize production status
Identify delayed items
Review stage-level progress
Detect bottlenecks
Prepare shift handover summaries
Check which items are still in production
Example:
Summarize today’s production progress and highlight delayed stages.

Project Managers#

Project managers can use AI to:
Review project progress
Prepare customer updates
Compare phase completion
Check revision impact
Identify project risks
Prepare internal follow-up notes
Example:
Prepare a project status summary for the client based on the latest Fabritec data.

Quality Control Teams#

QC teams can use AI to:
Summarize pending inspections
Review rejection patterns
Analyze rework causes
Prepare QC follow-up notes
Group inspection requests by phase or stage
Example:
List all pending QC inspections and group them by production stage.

Shipping and Logistics Teams#

Shipping teams can use AI to:
Check items ready for dispatch
Summarize shipping readiness
Review dispatch status
Identify delayed shipments
Find items in the shipping yard not assigned to dispatches
Example:
Show items currently in the shipping yard and not assigned to a dispatch.

Management#

Management can use AI to:
Get high-level project summaries
Review production performance
Understand delays and risks
Prepare meeting notes
Compare active projects
Generate executive summaries
Example:
Give me a summary of production, QC, and shipping status for active projects.

How Permissions Work#

Claude and ChatGPT do not receive open access to all Fabritec data.
Each AI assistant answers based on the Fabritec account used during the connection.
This means:
Users only receive answers based on their Fabritec permissions.
Restricted modules remain restricted.
Project access follows the user’s Fabritec role.
Production data visibility follows Fabritec permissions.
QC data visibility follows Fabritec permissions.
Shipping data visibility follows Fabritec permissions.
Reports and dashboards visibility follow Fabritec permissions.
If a user cannot access specific data inside Fabritec, the AI assistant should not provide that data.
For example:
If a user cannot access shipping data inside Fabritec, Claude or ChatGPT should not provide shipping data for that user.
This keeps AI usage aligned with Fabritec’s permission structure.

Important Notes#

Each user connects using their own Fabritec account.
The AI assistant answers according to the connected user’s Fabritec permissions.
For Claude, Fabritec is added from Customize → Connectors → Add custom connector.
For ChatGPT, Fabritec is added from Settings → Apps → Create app.
For ChatGPT, Developer mode must be enabled before creating the app.
The Fabritec connector or app URL must end with /mcp.
If the user is not signed in to Fabritec, they will be asked to sign in before authorizing access.
Claude can be connected by any user if connectors are available in their Claude account.
Claude connection can work even with the free plan, depending on connector availability.
AI assistants help explain and summarize data, but official actions remain inside Fabritec.
Fabritec remains the source of truth for project, production, QC, revision, and shipping data.

What AI Assistants Can Help With#

AI assistants can help users understand Fabritec data faster, but they do not replace Fabritec workflows.
They can help with:
Reading and summarizing available data
Answering operational questions
Preparing summaries
Highlighting risks
Explaining production status
Identifying delayed items
Grouping QC issues
Reviewing shipping readiness
Drafting customer updates
Preparing management reports
They should not be used as a replacement for official system actions.

What Must Still Be Done Inside Fabritec#

AI assistants do not replace official Fabritec transactions.
The following actions must still be completed inside Fabritec:
Approving revisions
Rejecting revisions
Updating production progress
Approving or rejecting QC inspections
Recording rework actions
Creating dispatches
Confirming shipping
Managing user permissions
Updating project data
Uploading official documents
Changing system settings
AI assistants support understanding and analysis.
Fabritec remains the official execution system.

Best Practices for Asking Questions#

To get better answers, ask clear and specific questions.
Instead of asking:
What is happening?
Ask:
Summarize production progress for Project A, grouped by phase, and highlight delayed items.
Instead of asking:
Is shipping okay?
Ask:
List all items currently in the shipping yard that are not assigned to a dispatch.
Instead of asking:
Give me a report.
Ask:
Create a management summary for this week’s production, QC, and shipping activity.
Instead of asking:
What is delayed?
Ask:
Show delayed items by project, phase, and current production stage.
Clear questions produce clearer answers.

Security Best Practices#

Users should follow these best practices when connecting Fabritec with AI assistants:
Use your own Fabritec account.
Do not share your Fabritec username or password.
Connect only to trusted AI platforms.
Make sure the Fabritec URL is correct before adding /mcp.
Review the access request before clicking Allow access.
Do not share confidential project information outside approved company tools.
Verify AI-generated summaries before sending them to clients.
Disconnect the integration if you no longer need it.
Contact your system administrator if you see unexpected data access.

Troubleshooting#

I cannot find Connectors in Claude#

Check that connectors are available in your Claude account.
If the option is not available, check your Claude plan settings or contact your workspace administrator.

The Add button is disabled in Claude#

Check that both fields are filled:
Name
Remote MCP Server URL
Also confirm that the URL ends with /mcp.
Correct format:
https://your-company.fabritec/mcp

Fabritec does not appear in Claude after adding it#

Check that you clicked Add after entering the connector details.
Also confirm that the URL is correct and ends with /mcp.
If the problem continues, remove the connector and add it again.

Claude asks me to sign in#

This means you are not currently signed in to Fabritec.
Sign in using your Fabritec account, then continue the authorization process.

I cannot create an app in ChatGPT#

Check that Developer mode is enabled.
Go to:
Settings → Apps → Advanced settings → Developer mode
Then try creating the app again.

ChatGPT shows a custom MCP server warning#

This warning appears when adding a custom MCP server.
Only continue if you trust the Fabritec server URL you entered.
Confirm the warning by selecting:
I understand and want to continue
Then click Create.

ChatGPT asks me to sign in with Fabritec#

This means the app needs authorization from your Fabritec account.
Click Sign in with Fabritec, log in if required, then allow access.

I cannot see some Fabritec data in the AI assistant#

The AI assistant follows your Fabritec account permissions.
If you cannot access specific projects, reports, QC records, production data, or shipping data inside Fabritec, the AI assistant will not be able to show them.
Contact your system administrator if you believe your permissions need to be updated.

The answer looks incomplete or different from Fabritec#

Check the data directly inside Fabritec.
Fabritec remains the official source of truth.
AI assistants help summarize and explain available data, but operational decisions should always be verified inside Fabritec.

The connector or app stops working#

Try the following:
1.
Refresh the AI assistant page.
2.
Check that Fabritec is still connected.
3.
Sign in again if requested.
4.
Confirm that the Fabritec system URL is correct.
5.
Reconnect the connector or app if needed.
6.
Contact your system administrator if the issue continues.

Disconnecting Fabritec from Claude#

To disconnect Fabritec from Claude:
1.
Open Claude
2.
Go to Customize
3.
Select Connectors
4.
Select Fabritec
5.
Open the connector options
6.
Choose Disconnect or remove the connector
After disconnection, Claude will no longer access Fabritec data through that connector.

Disconnecting Fabritec from ChatGPT#

To disconnect Fabritec from ChatGPT:
1.
Open ChatGPT
2.
Go to Settings
3.
Select Apps
4.
Find Fabritec
5.
Open the app settings
6.
Disconnect or remove the app
After disconnection, ChatGPT will no longer access Fabritec data through that app.

Summary#

Fabritec can now connect with Claude AI and ChatGPT using MCP-based integrations.
Claude connects through a custom connector.
ChatGPT connects through Apps after enabling Developer mode.
For both integrations, users enter their Fabritec system URL with /mcp at the end, sign in using their Fabritec account, and allow access.
Once connected, users can ask operational questions, summarize progress, review QC and shipping data, and prepare clear updates based on the Fabritec data available to their account.
The AI assistant will only answer based on the connected user’s Fabritec permissions.
Fabritec remains the system of record.
AI assistants help users interact with that data faster and more clearly.
Modified at 2026-06-17 09:19:54
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