❓ FAQs for the Tracking Module#
Below are the most important and commonly asked customer questions when learning how to use the Tracking Module in Fabritec.
1️⃣ Why can’t I see any items in the Tracking page?#
Because the Phase has not been released for production.
Fabritec hides all items until:The phase is released for production
2️⃣ What does “Release Phase for Production” actually do?#
Allows Bulk & Single item updates
Activates routing for each mark
Makes items available in Production, QC, and Shipping modules
3️⃣ Can I update production before a phase is released?#
No.
Fabritec prevents all updates — bulk or single — until the phase is officially released to ensure data accuracy and prevent premature logging.
4️⃣ What is the difference between Items Tracking and Item Status tabs?#
| Tab | Purpose |
|---|
| Items Tracking | Update progress, perform bulk updates, and review routing details. |
| Item Status | High-level overview: total qty, completed qty, per-stage status, and QC requirements. |
Items Tracking is operational; Item Status is managerial.
5️⃣ How does Bulk Update work, and when should I use it?#
Bulk Update is ideal when:Many items are processed together
The same labour team and workstation handled multiple marks
End-of-shift updates are needed
6️⃣ When should I use Single Item Update instead of Bulk Update?#
Use Single Item Update when:One piece received special handling
A specific timestamp needs correction
Only one mark was processed
7️⃣ Why does the system only allow updating the “current required stage”?#
Fabritec ensures the workflow follows the predefined Route.
You can only update the stage that the item is currently expected to be in — preventing skipping or jumping ahead.
8️⃣ Why is QC blocking my progress update?#
If the current stage is marked Requires Inspection, then:QC must approve the stage before production can continue.
Operators cannot bypass this checkpoint.
Yes.
If the route includes Outsourcing Stages, the tracking page will allow logging:Outsourced steps appear in reports and Item Logs.
🔟 Why does Item Status show 0% even though I updated progress?#
The wrong quantity was entered
Updates were logged under a different phase
The revision was updated but not approved
The building/phase relationship is missing
11️⃣ How are production percentages calculated?#
Fabritec calculates progress based on:Completed quantity per stage
Total operations required
Weight contribution of the item
Routing sequence completion
12️⃣ Can I modify or delete a production log?#
Yes — but only users with appropriate permissions can:This ensures audit-traceability and prevents unauthorized changes.
13️⃣ Why do some logs appear with “Rework”?#
Rework is automatically logged when:The operator manually marks an activity as rework
14️⃣ What does the Item Logs page contain?#
QC inspections and approvals
15️⃣ Why does the Item Details page show different quantities (Available, Under Inspection, Done)?#
These quantities reflect the lifecycle of the item:Available → Ready for processing
Under Inspection → Waiting for QC
Done → Stage successfully completed
16️⃣ Why is Bulk Update not working for certain items?#
Selected items are in different stages
QC is required and not completed
User lacks tracking permissions
17️⃣ Can multiple users update tracking simultaneously?#
Yes.
Fabritec fully supports multi-user operations across shifts, teams, and workstations.
18️⃣ Does Tracking work in real-time?#
Yes.
Once an update is submitted:Production percentages update
Logs are created instantly
19️⃣ How does Tracking integrate with Routing?#
Tracking follows the exact Routing sequence configured for each mark:QC gates apply automatically
Outsourcing steps are included
Duration and labour data feed into reports
20️⃣ What happens after the final stage is completed?#
Once the last stage is finished:Item becomes Production Completed
It moves into Shipping Readiness
Appears in Shipping Status or Yard Management modules
Can be included in packing lists and loads
Modified at 2025-12-02 19:17:45
